BẠN MÃI — GENTLE FAREWELLS FOR YOUR COMPANION

When they’re gone, you don’t have to know what to do next.

Bạn Mãi quietly walks beside your family through every step — from this hardest moment to a peaceful goodbye, with all the respect they deserve.

You don’t have to carry this alone

Right now you might be sitting beside them, not knowing who to call, what to do first, or how to tell the rest of the family.

That’s completely normal. They were part of your family — not a pet, but a friend who walked beside you through good days and hard ones.

Bạn Mãi will never rush you. We’re here so your family can say goodbye properly, whenever you’re ready.

A cozy home desk with an open journal, a gold pen, a framed photo of a cat, and a small vase of eucalyptus in soft morning light

A gentle process, one step at a time

Your family doesn’t need to worry about the details. We’ll guide you through every step, from the first call to the moment they’re home again.

01

We come to you

Home pickup anywhere in Ho Chi Minh City, quiet and discreet, at a time that works for your family.

02

A private, respectful cremation

Every step is carried out carefully and without haste, the way they deserve to be treated.

03

Ashes returned home

Delivered to your door, along with any keepsakes included in your chosen package.

Three packages, prices always clear

For pets 1–5kg. +50,000₫ per additional kg.

Basic

550,000₫

1–5kg · +50,000₫ per extra kg

  • Group cremation (ashes not returned)
  • Farewell flowers & cloth
  • One keepsake photo

Complete

1,550,000₫

1–5kg · +50,000₫ per extra kg

  • Private cremation
  • Video & photos of the process
  • Ashes delivered home

Eternal Grace

1,950,000₫

1–5kg · +50,000₫ per extra kg

  • Private cremation
  • A lock of fur or paw clipping kept in a small jar
  • Paw print on a certificate
  • Urn included
  • Ashes delivered home

Not sure which package is right? Message us on Zalo — we’ll listen to your family’s situation and suggest what fits.

Why families choose Bạn Mãi

We don’t compete on speed or price. We compete on care.

We never rush

Every family grieves at its own pace. We let you set the timing, never the other way around.

Transparent at every step

Clear pricing, clear process. No surprise fees, no vague promises.

They were a friend

Not a case to process quickly, but a friend who deserves a proper farewell.

Respect for ritual

Our team understands and respects each family’s customs and beliefs.

Frequently asked questions

Which areas do you serve?

We serve Ho Chi Minh City and nearby areas. Message us on Zalo to confirm your address.

Can our family stay and witness the process?

Yes. If your family wishes to stay until the very end, we’re always glad to arrange it.

How long from pickup to receiving the ashes?

Usually within 24–48 hours, depending on the package. We’ll always confirm the exact timing with you beforehand.

Which animals do you accept?

Dogs, cats and other small pets, from 1–5kg. Heavier pets are welcome too, with a +50,000₫ fee per extra kg.

How does payment work?

Cash or bank transfer, once your family has confirmed a package with us on Zalo or WhatsApp.

Not sure which package to choose?

Message us on Zalo. We’ll listen to your family’s situation and suggest what fits, with no pressure at all.

Whenever you’re ready, we’re here.

There’s nothing you need to prepare beforehand. Just send us a message, and we’ll walk beside your family from there.

Or email us: btmpetshop@gmail.com · Phone: +84 70 786 4505